Rescheduling Policy

• A $25 rescheduling fee applies to any appointment changed within 24 hours of the scheduled pickup time.
• This fee is waived if your flight is canceled by the airline.
• All rescheduling requests must be submitted through our official communication channels.

Cancellation Policy

• A $25 cancellation fee applies to reservations canceled within 24 hours of the scheduled pickup time.
• This fee is waived for cancellations that result from airline-initiated flight cancellations.

Vehicle and Passenger Capacity

• Slingshot Taxi complies with all legal seating-capacity requirements.
• Vehicles may carry only the number of passengers legally permitted.
• All passengers must wear seat belts at all times.

Additional Vehicles for Large Groups

• Groups of more than 7 passengers may reserve multiple vehicles.
• Please indicate this requirement in the Special Accommodations section of the booking form.
• Each additional vehicle will be billed at the standard full rate.

Waiting Time Policy

• A 15-minute grace period is provided for scheduled pickups (excluding airport pickups).
• After the grace period, additional waiting or delays may result in added fees or adjustments to the trip.
• During significant airline delays, passengers may occasionally share transportation with another client to maintain operational efficiency.

Child Safety Requirements

• Children under 8 years old or under 4 feet 9 inches tall must be secured in an appropriate child safety seat or booster.
• Infant and toddler car seats are available upon request.
• Please request this accommodation at the time of booking.

Personal Property

• Slingshot Taxi is not responsible for lost, misplaced, or damaged personal items.
• We will make reasonable efforts to assist in locating and returning found items, but recovery cannot be guaranteed.

Privacy Policy

• Your personal information is used solely for operational purposes, billing and confirmation, and—when explicitly authorized—promotional communication.
• We do not sell or share personal information except as required for payment processing or legal compliance.

Liability Policy

• Slingshot Taxi makes no warranties regarding uninterrupted availability or performance of services.
• Slingshot Taxi is not liable for:
• Loss of use, revenue, value, or profit
• Indirect, incidental, or punitive damages
• Delays caused by traffic, weather, construction, or other circumstances beyond our control
• Total liability is limited to the amount paid for the service.

Special Cleaning Fee

• To maintain a clean and comfortable environment for all passengers, a $450 cleaning fee will be charged if a vehicle requires special cleaning due to:
• Spilled beverages
• Food-related incidents
• Bodily fluids
• Other major contamination
• Damage beyond cleaning costs may incur additional charges.

🚗 Trip and Vehicle Guidelines

Multiple Trips

Each trip must be reserved separately.
We apologize for any inconvenience this may cause.

Passenger Capacity

Our vehicles can accommodate up to 7 passengers per reservation.

Larger Groups

Groups exceeding 7 passengers may reserve additional vehicles.
Please specify this requirement in the Special Accommodations section of the booking form.
Each additional vehicle will be billed at the standard full rate.